Frequently Asked Questions (FAQ)
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How much does your app cost?
Our app is currently free. -
Do you need an Apple Watch? Can I use a different smart watch?
No, all you need is an iPhone® to to run Mellow. -
Which countries is your app available in?
Our app will be available in the US App Store. We hope to add more countries as soon as possible. -
Which languages is your app available in? / ¿En qué idiomas está disponible su aplicación?
Currently, the app is only available in English. We'll add more languages as soon as we can. / Actualmente, la aplicación sólo está disponible en inglés. Añadiremos más idiomas tan pronto como podamos.
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Is the app suitable for children?
Children aged 13 and above can use Mellow with parental permission. -
What happens to my data?
We will only use the data you've given us to contact you occasionally with updates. You can find our privacy policy here. -
I have a question that's not covered here.
Feel free to reach out to us with any other questions. Write to us at hello@getmellow.app - I'm having technical difficulties.
Please contact support by email at hello@getmellow.app
iPhone®
6s (Plus and Mini), iSE (2016 and 2020), 7 (Plus and Mini), 8 (Plus and Mini), X; XR, 11 (Pro, Pro Max and Mini), 12 (Pro, Pro Max and Mini), 13 (Pro, Pro Max and Mini), 14 (Pro and Pro Max) - NOT compatible with iPad as Mellow only works with both Apple Watch® and iPhone® combined.
Our suggestion: if you are considering buying an iPhone to run Mellow, the simplest iPhone SE is usually the most affordable version.
Apple Watch®
Series 3, Series 4, Series 5, Series 6, SE (1st and 2nd Gen), Series 7, Series 8, Apple Watch Ultra®
Our suggestion: if you are considering buying an Apple Watch, the simplest Apple Watch SE is sufficient to run Mellow.